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Recognizing and Managing Bias to Promote Health Equity and Team Engagement

From the 2022 Emerging Laboratory Managers Collaborative Conference (Recorded March 9, 2022)
Presented by Naomi Banks
Increasingly, there is greater awareness and discussion about how biases negatively permeate our environments and experiences. This is especially true in healthcare. The impact may be felt internally within organizational and team culture or externally through the experiences of patients seeking care and/or those providing care. In order to truly promote health equity and fully engage our teams, we must go beyond awareness and discussion. While this presentation will enhance your knowledge about biases, it will invite you to take action in managing your biases through consistent and meaningful practices.


At the conclusion of this presentation, participants will be able to
  1. Explain what bias is, how it's formed, the impact of bias and common biases
  2. Develop ways to recognize and manage bias of yourself and your team
  3. Summarize the challenges of patient biases and how to manage them
This recorded presentation is P.A.C.E. ® accredited. One (1) P.A.C.E. ® contact hour and one (1) Florida credit hour in the area General/Admin will be awarded to participants. ASCLS P.A.C.E.® is accepted by the ASCP/ASCLS/AGT Board of Certification and all states, including Florida and California, as an approved provider of continuing education for recertification and licensure. ASCLS is an approved provider with CE Broker for Florida licensees.


This basic-level program is appropriate for laboratory professionals working in clinical, public health and academic settings.